Shipping & Returns

These terms cover printed cards. Digital packs are delivered instantly and covered by our Refund Policy.

What you get

Flat 5×7 inch cards printed on thick 350 gsm glossy card stock, with white envelopes, in packs of 10. The front is your card design; the back is plain cream with our small web address.

• 10 cards: $19.99, shipping included
• 20 cards: $34.99, shipping included
• 30 cards: $47.99, shipping included

Where we ship

United States addresses only, including APO/FPO addresses that our carrier accepts. Each order ships to one address. For other countries, download your print-ready 5×7 file and print it at any local photo service.

How long it takes

Cards are printed by our print partner in the United States, usually within 2–3 business days, then shipped by standard mail, which usually takes 3–5 business days. Most orders arrive 5–8 business days after you order. You'll find the status and tracking number on your order page. For Christmas delivery, order by December 10; orders after that date are printed as usual but may arrive after Christmas.

Damaged, misprinted or lost cards

If your cards arrive damaged or misprinted, or haven't arrived within 15 business days, email support@petandfamilycards.com within 30 days of your order with your order link and, if possible, a photo. We'll reprint them free or refund you in full through PayPal.

Changes, cancellations and returns

Each order is printed to your design, so please check your greeting, names and address before paying. Email us right away if you spot a mistake and we'll try to change or cancel the order before it goes to print. Once it is printing, we can't accept returns or refunds for a change of mind or for text or address errors you entered.

Who sells printed cards

Printed cards are sold by the operator of Pet & Family Cards and paid through PayPal; they are not sold by Waffo, which handles our digital packs only. Questions: support@petandfamilycards.com.